Payment Policy.
A convenient checkout experience with clear pricing information.
Avunoria™ aims to provide a straightforward payment experience for customers shopping for home crafting tools and DIY accessories.
This policy explains how payment options are presented, how order totals are calculated, and what customers can expect during payment authorization and refund processing.
The payment methods and transaction requirements available to you are those presented through our active checkout system.
Purchasing with Avunoria™
Customers can browse our product collections, select the items they wish to purchase, and proceed to checkout to review their order.
Before submitting payment, please check the selected products, quantities, shipping details, applicable charges, and displayed order total.
An order may require successful payment authorization and additional verification before it can proceed to fulfillment. Submitting an order does not necessarily mean that payment has been approved or that the order has been accepted for fulfillment.
Available Payment Methods
Supported payment methods are displayed during checkout. The options available for a particular order may depend on your country or region, the selected currency, the payment provider, and applicable transaction requirements.
- 01 Checkout payment options: Use the payment methods presented as available in our checkout for your order.
- 02 Regional availability: Some methods may not be available for every delivery destination, currency, or transaction.
- 03 Provider requirements: Additional authentication, verification, or eligibility requirements may apply depending on the selected method.
Please check the checkout page
Only payment options actually presented through our checkout should be considered accepted for your purchase. We do not guarantee that a particular payment method will be available for every customer or order.
Product Pricing & Order Total
Product prices are displayed in the applicable storefront currency. Please review the price shown for each item and the order summary before completing your purchase.
Depending on your order and delivery destination, the final amount may include:
- 01 Product subtotal: The combined price of the products included in your order.
- 02 Shipping charges: Applicable delivery fees, after any eligible shipping offer or discount.
- 03 Taxes and required charges: Applicable taxes and other charges presented during checkout where required.
- 04 Discounts and promotions: Eligible discounts applied according to the relevant promotional conditions.
The amount payable is shown in the checkout order summary before you submit payment, subject to any applicable payment-provider or currency-conversion terms.
If your payment card or account uses a different currency, your bank or payment provider may apply its own exchange rate or transaction fees. Such charges are determined by the relevant provider.
Payment Authorization
Payments may be subject to authorization, authentication, fraud screening, or other verification by the relevant payment provider.
A transaction may not be completed if authorization is declined, verification fails, required information is missing, or the provider identifies an issue that prevents the payment from proceeding.
- 01 Check your payment details: Confirm that the information entered during checkout is accurate.
- 02 Review provider notifications: Your bank or payment provider may require additional authentication or confirmation.
- 03 Try another available method: If a transaction is declined, you may select another payment option shown in checkout, if available.
If you believe a charge was made but your order confirmation is missing, contact customer support with the relevant order or transaction details. Avoid submitting a duplicate payment until you have checked the transaction status.
Transaction Security
Payments are handled through our checkout infrastructure and the applicable payment processing services used for the transaction. The precise handling of payment information depends on the selected method and provider.
We aim to support a secure shopping experience by relying on the payment processing and security measures available through the services used by our store. No online transmission or storage method can be guaranteed to be completely secure.
Protect Your Payment Information
Do not send complete payment card numbers, card security codes, passwords, or other sensitive payment credentials through email or general customer service messages. Use the designated checkout process for payment-related information.
If you notice suspicious activity relating to your payment account, contact your bank or payment provider promptly and notify us if the activity concerns an Avunoria™ order.
Failed Payments & Billing Questions
If a transaction is declined or you notice an unexpected billing issue, first review your checkout status and any notifications from your payment provider.
If you need assistance, contact service@avunoria.com and include:
- 01 Your order number, if one has been issued.
- 02 The date and approximate amount of the transaction.
- 03 A brief description of the issue, such as a declined payment, duplicate charge concern, or missing confirmation.
For your protection, do not include your full card number, security code, account password, or other sensitive authentication information in your message.
We will review the information available to us and help direct your inquiry to the appropriate next step. Some transaction details can only be confirmed by the relevant payment provider or financial institution.
Refunds & Payment Reversals
Approved refunds are handled in accordance with our Return Policy, applicable consumer protection requirements, and the processing procedures of the relevant payment provider.
Where appropriate, refunds are generally issued to the original payment method. The availability of a particular refund method may depend on the transaction and provider.
- 01 Review: A refund request is reviewed according to the applicable order and return conditions.
- 02 Processing: Once approved, the refund is submitted through the applicable payment channel.
- 03 Posting time: The time required for the funds to appear may depend on the bank, card issuer, or payment provider.
If a refund has been confirmed but does not appear in your account, please check with your payment provider and contact us with the relevant order information if further assistance is needed.
Policy Updates
We may update this Payment Policy to reflect changes in our checkout services, payment procedures, business operations, or applicable legal requirements.
Updated information will be published on this page. We encourage customers to review the policy periodically for the latest information about payments and billing.
Payment Support
For questions about checkout, transaction status, billing, or refund processing, please contact Avunoria™ customer support.
Brand: Avunoria™
Company:
Guangzhou Hongbao Pet Supplies Co., Ltd.
Address:
Unit A45, Room 2001, No. 28 Huaxia Road,
Tianhe District, Guangzhou, China
Unified Social Credit Code:
91440106MAG0P2EH65
Legal Representative:
Zhang Haoyi
Email:
service@avunoria.com
Phone:
+86 136 3112 6119
AVUNORIA™ / PAYMENT ASSISTANCE
Need Help With a Payment?
If you have a question about a charge, checkout issue, or refund, contact our customer support team. Include your order number when available, and never send complete card details by email.